Shipping and Return Information
Shipping and Return Policies
We offer shipping using Canada Post. Prices are automatically generated based on current Canada Post rates and the weight of the products purchased. If lettermail is selected, please allow up to 10 weeks as unfortunately this means of delivery is unpredictable.
Local pick-up is also available by arrangement in Kingston, ON.
Orders can be cancelled within 24 hours of purchase for a full refund of the purchase price. Once a customized item has gone into production, the order will be considered fulfilled and no refund will be issued.
Returns and Exchanges
Due to the custom nature of the products we sell, we unfortunately do not offer any refunds or exchanges after the product has shipped.
However, we would still like you to be satisfied with your experience, so if you encounter any issues with your product, please contact us at info@Oakhandmadeclothing.com